Dependable, recurring rides built around your dialysis treatment schedule — because missing a session isn't an option.
Dialysis treatment doesn't wait, and neither should your ride. Riverdale Transit Shuttle specializes in recurring, on-time transportation for dialysis patients, coordinating pickup and return trips around each patient's specific treatment days and times.
Every ride is operated by a licensed, insured company with background-checked drivers, and every wheelchair-accessible vehicle is inspected regularly for safety. Whether you need a single ride or a recurring schedule, our dispatch team is available 24/7 to help you plan it, and a real person answers the phone, not an automated system.
Riverdale Transit Shuttle was built around the specific challenges of dialysis transportation: predictable, dependable transportation for passengers and families who can't afford a ride that shows up late, cancels last minute, or isn't equipped to handle their needs. That focus shapes everything from how we train drivers to how we schedule vehicles across our service area.
If you're not sure whether dialysis transportation is the right fit for your situation, call our dispatcher at (708) 654-3440. We'll ask a few quick questions about your trip, your mobility needs, and your schedule, then recommend the right vehicle and service for you, even if that means pointing you toward a different one of our services instead.
Here's what makes our dialysis transportation service reliable, safe, and comfortable from pickup to drop-off. These aren't one-off perks; they're standard on every trip we run, regardless of the time of day, the distance, or how far in advance you booked.
We build a standing pickup schedule around your dialysis days and times so you never have to call and re-book each session.. This is one of the standards every driver and vehicle in our dialysis transportation fleet is held to on every single trip.
Dialysis has strict start times. Our dispatch team prioritizes punctuality for every dialysis pickup.. This is one of the standards every driver and vehicle in our dialysis transportation fleet is held to on every single trip.
Drivers understand that dialysis patients are often fatigued after treatment and provide extra time and assistance getting to the vehicle.. This is one of the standards every driver and vehicle in our dialysis transportation fleet is held to on every single trip.
Whether you walk in independently or use a wheelchair, we have the right vehicle for your needs.. This is one of the standards every driver and vehicle in our dialysis transportation fleet is held to on every single trip.
We can coordinate directly with a clinic's scheduling staff or a family caregiver to keep everyone informed.. This is one of the standards every driver and vehicle in our dialysis transportation fleet is held to on every single trip.
Where possible, we aim to keep the same driver on a recurring dialysis route so patients see a familiar, trusted face.. This is one of the standards every driver and vehicle in our dialysis transportation fleet is held to on every single trip.
From your first call to safe drop-off, here's exactly what to expect when you book dialysis transportation with Riverdale Transit Shuttle.
Reach our 24/7 dispatcher at (708) 654-3440 or use our online booking wizard to submit your dialysis transportation request, including pickup address, destination, and preferred date and time.
Our dispatch team reviews your request, confirms any special accommodations such as a wheelchair-accessible vehicle, and assigns the right vehicle and driver for your trip.
Your driver arrives at the scheduled pickup time, ready to assist from the front door of your home or facility.
You're transported directly to your destination in a clean, well-maintained vehicle, with the driver monitoring traffic and route conditions along the way.
Upon arrival, the driver assists you safely to the entrance of your destination, or all the way inside if needed.
Fully licensed transportation company with commercial insurance on every vehicle.
Ramp- and lift-equipped vehicles built for safe, comfortable boarding.
Ride requests accepted around the clock, including holidays and weekends.
Clean, well-maintained vehicles inspected regularly for safety and comfort.
Background-checked, trained drivers experienced in medical and senior transport.
Drivers assist from the front door to the vehicle and all the way to your destination.
A real person answers the phone day or night to coordinate your ride.
Years of experience coordinating dialysis, hospital discharge, and appointment rides.
Based in Park Forest, IL, we provide dialysis transportation to more than 20 surrounding communities within approximately a 100-mile radius. Our drivers know the local roads, hospital campuses, and neighborhood layouts throughout Park Forest, Chicago Heights, Homewood, Matteson, Harvey, Olympia Fields, Flossmoor, Richton Park, Hazel Crest, South Holland, Lansing, Frankfort, University Park, Country Club Hills, Dolton, Monee, Glenwood, Lynwood, Steger, Burnham, and Dyer, Indiana, which means faster, smoother trips whether you're headed to a medical appointment, the airport, or across town.
No matter which community you're calling from, the same standards apply: licensed and insured vehicles, background-checked drivers, and a dispatcher available 24 hours a day to help coordinate dialysis transportation. We plan routes with local traffic patterns and highway conditions in mind, so pickup times stay realistic and predictable, even during rush hour or bad weather.
Here are the questions we hear most often about dialysis transportation. If yours isn't answered below, call us directly at (708) 654-3440 and our dispatcher will walk you through it.
Yes. This is one of our most common services. Tell us your treatment days and times, and we'll set up a standing schedule so you don't have to book each trip individually.
Call our dispatcher and let them know. We build buffer time into dialysis pickups whenever possible and will adjust the return pickup time.
Yes, we provide both the pickup to your treatment center and the return trip home after your session.
Yes, our dialysis transportation fleet includes wheelchair-accessible vehicles with ramps or lifts.
Call (708) 654-3440 to speak with our dispatcher, who will set up your recurring schedule based on your treatment center's days and times.
Yes, dialysis transportation is available 24/7, including weekends and most holidays, since treatment schedules don't pause for the calendar.
Call us as early as possible so we can adjust the schedule and reassign the vehicle to another passenger.
We coordinate a specific pickup time after your treatment rather than having a driver wait for the full multi-hour session, which keeps costs lower for you.
We transport patients to dialysis centers throughout Park Forest and the surrounding south suburbs and Northwest Indiana. Tell us your center when booking.
Recurring dialysis transportation is often priced at a discounted rate compared to one-off trips. Call (708) 654-3440 for a quote based on your schedule and distance.
Wheelchair accessible · Licensed & insured · Available 24/7