Patient, courteous drivers trained to support older adults with mobility needs, medical appointments, and everyday errands.
Riverdale Transit Shuttle provides senior transportation designed around patience, safety, and dignity. From medical appointments to grocery runs and social visits, our drivers are trained to support older adults with varying levels of mobility.
Every ride is operated by a licensed, insured company with background-checked drivers, and every wheelchair-accessible vehicle is inspected regularly for safety. Whether you need a single ride or a recurring schedule, our dispatch team is available 24/7 to help you plan it, and a real person answers the phone, not an automated system.
Riverdale Transit Shuttle was built around the specific challenges of senior transportation: predictable, dependable transportation for passengers and families who can't afford a ride that shows up late, cancels last minute, or isn't equipped to handle their needs. That focus shapes everything from how we train drivers to how we schedule vehicles across our service area.
If you're not sure whether senior transportation is the right fit for your situation, call our dispatcher at (708) 654-3440. We'll ask a few quick questions about your trip, your mobility needs, and your schedule, then recommend the right vehicle and service for you, even if that means pointing you toward a different one of our services instead.
Here's what makes our senior transportation service reliable, safe, and comfortable from pickup to drop-off. These aren't one-off perks; they're standard on every trip we run, regardless of the time of day, the distance, or how far in advance you booked.
Our drivers are specifically trained in senior passenger assistance, moving at a comfortable pace and offering a steady arm when needed.. This is one of the standards every driver and vehicle in our senior transportation fleet is held to on every single trip.
Drivers walk seniors from their front door to the vehicle and from the vehicle to their destination's entrance.. This is one of the standards every driver and vehicle in our senior transportation fleet is held to on every single trip.
We provide rides for doctor visits, pharmacy runs, grocery shopping, hair appointments, and social visits alike.. This is one of the standards every driver and vehicle in our senior transportation fleet is held to on every single trip.
Vehicles accommodate wheelchairs, walkers, and other mobility aids with proper securement.. This is one of the standards every driver and vehicle in our senior transportation fleet is held to on every single trip.
Set up a standing weekly or monthly schedule for recurring appointments or errands.. This is one of the standards every driver and vehicle in our senior transportation fleet is held to on every single trip.
Family members can coordinate pickup details directly with our dispatcher, even if they live out of town.. This is one of the standards every driver and vehicle in our senior transportation fleet is held to on every single trip.
From your first call to safe drop-off, here's exactly what to expect when you book senior transportation with Riverdale Transit Shuttle.
Reach our 24/7 dispatcher at (708) 654-3440 or use our online booking wizard to submit your senior transportation request, including pickup address, destination, and preferred date and time.
Our dispatch team reviews your request, confirms any special accommodations such as a wheelchair-accessible vehicle, and assigns the right vehicle and driver for your trip.
Your driver arrives at the scheduled pickup time, ready to assist from the front door of your home or facility.
You're transported directly to your destination in a clean, well-maintained vehicle, with the driver monitoring traffic and route conditions along the way.
Upon arrival, the driver assists you safely to the entrance of your destination, or all the way inside if needed.
Fully licensed transportation company with commercial insurance on every vehicle.
Ramp- and lift-equipped vehicles built for safe, comfortable boarding.
Ride requests accepted around the clock, including holidays and weekends.
Clean, well-maintained vehicles inspected regularly for safety and comfort.
Background-checked, trained drivers experienced in medical and senior transport.
Drivers assist from the front door to the vehicle and all the way to your destination.
A real person answers the phone day or night to coordinate your ride.
Years of experience coordinating dialysis, hospital discharge, and appointment rides.
Based in Park Forest, IL, we provide senior transportation to more than 20 surrounding communities within approximately a 100-mile radius. Our drivers know the local roads, hospital campuses, and neighborhood layouts throughout Park Forest, Chicago Heights, Homewood, Matteson, Harvey, Olympia Fields, Flossmoor, Richton Park, Hazel Crest, South Holland, Lansing, Frankfort, University Park, Country Club Hills, Dolton, Monee, Glenwood, Lynwood, Steger, Burnham, and Dyer, Indiana, which means faster, smoother trips whether you're headed to a medical appointment, the airport, or across town.
No matter which community you're calling from, the same standards apply: licensed and insured vehicles, background-checked drivers, and a dispatcher available 24 hours a day to help coordinate senior transportation. We plan routes with local traffic patterns and highway conditions in mind, so pickup times stay realistic and predictable, even during rush hour or bad weather.
Here are the questions we hear most often about senior transportation. If yours isn't answered below, call us directly at (708) 654-3440 and our dispatcher will walk you through it.
Drivers offer door-to-door assistance, including helping with stairs, uneven walkways, and safely boarding the vehicle, plus a steady arm for seniors who need extra balance support.
Yes, senior transportation isn't limited to medical trips. We provide rides for grocery shopping, salon appointments, social visits, and more.
Yes, our vehicles and drivers are equipped and trained to assist seniors using walkers, canes, wheelchairs, or other mobility aids.
Yes, family members and caregivers frequently coordinate senior transportation on behalf of a loved one, even from out of town.
Yes, we can set up a standing schedule for recurring appointments so the family doesn't need to re-book every week.
For shorter appointments, drivers can wait; for longer appointments, we coordinate a specific return pickup time instead.
All drivers are background-checked and trained specifically in passenger assistance for seniors and individuals with mobility limitations.
Yes, we regularly provide transportation for residents of assisted living and senior housing communities throughout our service area.
Drivers assist with reasonable carrying of bags and packages to the door as part of door-to-door service.
Pricing depends on distance and trip frequency. Call (708) 654-3440 for a quote, and ask about discounted recurring-ride rates.
Wheelchair accessible · Licensed & insured · Available 24/7