Ramp- and lift-equipped vehicles, trained drivers, and door-to-door assistance for every kind of wheelchair.
Riverdale Transit Shuttle operates a fleet of ramp- and lift-equipped vehicles built specifically to transport passengers who use manual wheelchairs, power wheelchairs, and scooters safely and comfortably.
Every ride is operated by a licensed, insured company with background-checked drivers, and every wheelchair-accessible vehicle is inspected regularly for safety. Whether you need a single ride or a recurring schedule, our dispatch team is available 24/7 to help you plan it, and a real person answers the phone, not an automated system.
Riverdale Transit Shuttle was built around the specific challenges of wheelchair transportation: predictable, dependable transportation for passengers and families who can't afford a ride that shows up late, cancels last minute, or isn't equipped to handle their needs. That focus shapes everything from how we train drivers to how we schedule vehicles across our service area.
If you're not sure whether wheelchair transportation is the right fit for your situation, call our dispatcher at (708) 654-3440. We'll ask a few quick questions about your trip, your mobility needs, and your schedule, then recommend the right vehicle and service for you, even if that means pointing you toward a different one of our services instead.
Here's what makes our wheelchair transportation service reliable, safe, and comfortable from pickup to drop-off. These aren't one-off perks; they're standard on every trip we run, regardless of the time of day, the distance, or how far in advance you booked.
Every vehicle in our wheelchair fleet includes a hydraulic or manual ramp or lift rated for both manual and power wheelchairs.. This is one of the standards every driver and vehicle in our wheelchair transportation fleet is held to on every single trip.
Wheelchairs are locked into place using certified 4-point tie-down securement systems, and seatbelts are provided for every passenger.. This is one of the standards every driver and vehicle in our wheelchair transportation fleet is held to on every single trip.
Our drivers complete passenger-assistance training specifically focused on wheelchair boarding, securement, and safe transfers.. This is one of the standards every driver and vehicle in our wheelchair transportation fleet is held to on every single trip.
Drivers assist from the front door of your home or facility, through boarding, and all the way to your destination's entrance.. This is one of the standards every driver and vehicle in our wheelchair transportation fleet is held to on every single trip.
Book a single ride or set up a recurring weekly schedule for therapy, work, or social outings.. This is one of the standards every driver and vehicle in our wheelchair transportation fleet is held to on every single trip.
From Park Forest to Chicago and Northwest Indiana, our wheelchair-accessible fleet covers the entire service area.. This is one of the standards every driver and vehicle in our wheelchair transportation fleet is held to on every single trip.
From your first call to safe drop-off, here's exactly what to expect when you book wheelchair transportation with Riverdale Transit Shuttle.
Reach our 24/7 dispatcher at (708) 654-3440 or use our online booking wizard to submit your wheelchair transportation request, including pickup address, destination, and preferred date and time.
Our dispatch team reviews your request, confirms any special accommodations such as a wheelchair-accessible vehicle, and assigns the right vehicle and driver for your trip.
Your driver arrives at the scheduled pickup time, ready to assist from the front door of your home or facility.
You're transported directly to your destination in a clean, well-maintained vehicle, with the driver monitoring traffic and route conditions along the way.
Upon arrival, the driver assists you safely to the entrance of your destination, or all the way inside if needed.
Fully licensed transportation company with commercial insurance on every vehicle.
Ramp- and lift-equipped vehicles built for safe, comfortable boarding.
Ride requests accepted around the clock, including holidays and weekends.
Clean, well-maintained vehicles inspected regularly for safety and comfort.
Background-checked, trained drivers experienced in medical and senior transport.
Drivers assist from the front door to the vehicle and all the way to your destination.
A real person answers the phone day or night to coordinate your ride.
Years of experience coordinating dialysis, hospital discharge, and appointment rides.
Based in Park Forest, IL, we provide wheelchair transportation to more than 20 surrounding communities within approximately a 100-mile radius. Our drivers know the local roads, hospital campuses, and neighborhood layouts throughout Park Forest, Chicago Heights, Homewood, Matteson, Harvey, Olympia Fields, Flossmoor, Richton Park, Hazel Crest, South Holland, Lansing, Frankfort, University Park, Country Club Hills, Dolton, Monee, Glenwood, Lynwood, Steger, Burnham, and Dyer, Indiana, which means faster, smoother trips whether you're headed to a medical appointment, the airport, or across town.
No matter which community you're calling from, the same standards apply: licensed and insured vehicles, background-checked drivers, and a dispatcher available 24 hours a day to help coordinate wheelchair transportation. We plan routes with local traffic patterns and highway conditions in mind, so pickup times stay realistic and predictable, even during rush hour or bad weather.
Here are the questions we hear most often about wheelchair transportation. If yours isn't answered below, call us directly at (708) 654-3440 and our dispatcher will walk you through it.
Our ramp- and lift-equipped vehicles are built to accommodate most standard manual wheelchairs, power wheelchairs, and mobility scooters. Call us with your chair's dimensions and weight if you have a larger or bariatric chair, and we'll confirm the right vehicle.
Yes, passengers use their own wheelchair or mobility device. Our vehicles are equipped to safely secure your existing chair or scooter.
Absolutely. We welcome a caregiver, family member, or aide to ride along at no additional charge, space permitting.
We recommend booking 24-48 hours ahead for scheduled trips, but same-day and urgent wheelchair transportation is available whenever a vehicle is free.
Yes. You can book a one-way trip or a round trip, including a return pickup scheduled for a specific time after your appointment.
Our drivers provide reasonable physical assistance for ramps, curbs, and typical building entrances. For extensive stair assistance, let our dispatcher know in advance so we can plan accordingly.
Yes. Wheelchair-accessible vehicles are part of our around-the-clock fleet, so rides are available any day or time, including holidays.
We serve Park Forest and roughly 20 surrounding communities across Illinois and Northwest Indiana within about a 100-mile radius.
Pricing depends on distance, wait time, and any special requirements. Call (708) 654-3440 for a quote specific to your trip.
In many cases, yes. Let our dispatcher know the chair's weight and dimensions when booking so we can assign the appropriate vehicle.
Wheelchair accessible · Licensed & insured · Available 24/7